EnMart Return Policy


Unopened Items
Certain items that are unopened may be returned for refund within 30 days from the purchase date, subject to RMA approval. Custom made goods are not returnable except in the case of our error. Blank patches, fabric sheets or by the yard, and sublimated patches are all examples of custom made goods. Heat presses, equipment, and similar items may be accepted for return depending on the manufacturer's policy.

Opened Items
Opened items are not returnable, the exception being cases where we have mistakenly sent the wrong item. Exceptions may be made in other situations; those situations will be determined on a individual basis.

To return goods, you must have a Return Materials Authorization (RMA) number. To obtain your RMA Number please e-mail us at info@myenmart.com. There will be a 10% restocking fee charged for all returned items unless the mistake is ours.

Need Help?

Stay Connected